Privacy Policy

At Coglix Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Sync neurorehabilitation platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information
• Account credentials
• Profile information
• Communication preferences

1.2 Health-Related Data

With your consent, we may collect:

• EEG brainwave data during sessions
• Motion and gesture tracking data
• Rehabilitation progress metrics
• Session duration and frequency

1.3 Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (type, operating system)
• Usage data and analytics
• Log data and error reports

2. How We Use Your Information

We use the collected information for:

Purpose	Legal Basis
Providing and improving our services	Contract performance
Personalizing rehabilitation programs	Legitimate interest
Research and development	Consent
Communication and support	Contract performance
Legal compliance	Legal obligation

3. Data Storage and Security

3.1 Data Storage

Your data is stored securely using industry-standard encryption and security measures. We use reputable cloud service providers that comply with international data protection standards.

3.2 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data at any time.

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who assist in operating our platform
• Healthcare Providers: With your explicit consent, for treatment purposes
• Legal Requirements: When required by law or to protect our rights
• Research Partners: Anonymized data for research purposes, with consent

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data (data portability)
• Opt-out of certain data processing
• Withdraw consent at any time

6. Children's Privacy

Our Service may be used by minors under the supervision of a parent, guardian, or healthcare provider. We do not knowingly collect personal information from children under 13 without parental consent.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Cookies and Tracking

We use essential cookies to operate our Service. We may also use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

For questions about this Privacy Policy or our data practices, please visit cognos-lab.com.